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MYOB 数据库恢复
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 MYOB data file repair services

 
We know how important your financial data is to your business. In fact, you probably can't afford to be without it.
 
MYOB offers a number of services to help you get back up and running as quickly as possible, including data file repair, serial number removal, password recovery, and online backup recovery (for AccountRight online files only).
 
Find more information on each service from the options below:
 
Data File Repair
Password Recovery
Serial No. Removal
Backup Retrieval
 
If your data file has become corrupt and you don't have a back-up you can request the data file repair service.
 
This service is available for classic AccountRight versions (v19 and earlier), and AccountEdge.
 
What is a data file corruption?
 
A data file corruption means your company file contains incorrect information. This may have been caused by network or environment related issues. If your data file is corrupt you might receive a "Test Error", "Termination Code" or "Index Error".
 
Is my data file corrupt?
 
To check if your file is corrupt, verify and optimise your company file (File > Verify Company File and File > Optimise Company File). These utilities check your company file for structural damage and data integrity. For best results, perform the optimisation and verification on the computer where your company file is stored.
 
Important - For best results, perform the optimisation and verification on the computer where your company file is stored.
 
If you can't optimise or verify successfully, your data file may be corrupt and you’ll need to restore your most recent backup. If you don't have a valid backup you can request your data file to be repaired.
 
Important - Repairing data files is a complex procedure and therefore we cannot guarantee that we’ll be able to repair your file or that all data will be retrieved.
 
Call us for more information or to request this service.
 
Service Options
 
We offer two service levels:
 
Premium Service
Standard Service
Turnaround times
 
Premium Service Standard Service
24 Hours 3 - 4 Working Days
Pricing
 
The cost is based on the service you choose, your data file version and if you have a current MYOB Support Plan.
 
  Premium Service Standard Service  
  Support Plan No Support Plan Sunset Product Support Plan No Support Plan Sunset Product
Analysis* $120 $263 $483 $61 $131 $241
Repair (Per Hour)* $263 $527 $967 $120 $263 $483
The only payment methods available for this service are Credit Card or Cheque. We don’t accept BPay, bank transfer, cash or Post Billpay etc.
 
*Each file submitted will be charged one fixed Analysis & per hour repair charge. If a file can’t be repaired or it doesn’t have any errors, only the analysis fee will be charged.
 
How do I request the service?
 
To request this service, please contact us on 1300 555 123 (Mon – Fri 9am – 5pm Melbourne time).

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地址:深圳市福田区远洋大厦(嘉汇新城汇商中心)1213室

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Telephone

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